Following years of increasing debate about the rights of owners to select who to repair their machinery within Australia, a new report tabled in Parliament has been released with a raft of suggestions to help balance the situation between manufacturers and owners.
In the present state, there are often heavily restricted access to manuals as well as warranty concerns that limit where people are able to take their machinery to access suitable service and parts.
This can work out costly for farmers.
Among the raft of suggestions from the Productivity Commission are for amendments to warranty texts not restricting owners to authorised repairs; better dispute resolutions systems; and even changes to the Copyright Act.
Do you think government intervention is required in this situation?
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