
DURING the past month, growers delivered close to 95,000 tonnes of grain into Viterra sites, taking total receivals to nearly 5.74 million tonnes.
Wheat accounted for the majority of commodities, followed by faba beans, barley and lentils.
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At this time of the year, grain stored on farm is making up most of the deliveries, which have been across the three receival regions.
A number of Viterra sites will remain open for growers with on-farm grain, with options for customers to deliver by appointment, or alternatively take advantage of Viterra's port direct service.
Viterra operations manager Michael Hill says the service enables growers with stored grain stored to deliver directly to port for loading on a vessel at a buyer's call contract.
"Both growers and buyers benefit through port direct with reductions in receival fees," he said.
Port direct is available at all Viterra ports for customers across SA and western Vic.
"Growers just need to call their buyer to book the service and ask for the latest prices on offer," Mr Hill said.
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For deliveries to warehouse or for cash on delivery, Viterra is asking growers to contact their regional office to make an appointment.
Viterra recently conducted its annual post-harvest survey, which seeks feedback from growers and carriers about their customer experience with Viterra's storage and handling services this past harvest, including ease of delivery, safe and efficient operations and communications.
Viterra strategy and process improvement manager Gavin Cavanagh says the questionnaire contributes to planning customer products and services for the following year.
"We really value the feedback we receive from growers and carriers through the survey and in conversation during the year, as they experience our operations first hand. We want to be sure we are meeting our customers' needs and getting our services right for them," he said.
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