Gearing up for sowing

Business as usual at Claas Harvest Centre

GOOD NEWS
Machinery
PARTS AND SERVICE: Landpower CEO Richard Wilson said all 17 of the company-owned and franchised Claas Harvest Centres were gearing up for Autumn sowing season and its was business as usual.

PARTS AND SERVICE: Landpower CEO Richard Wilson said all 17 of the company-owned and franchised Claas Harvest Centres were gearing up for Autumn sowing season and its was business as usual.

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Claas Harvest Centre said it is business as usual

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While the agricultural sector is still waiting on further information about the detail of border closures and how much of the agricultural supply chain will be deemed essential, industry leaders are reassuring farmers it is business as usual despite COVID-19.

Landpower CEO Richard Wilson said all 17 of the company-owned and franchised Claas Harvest Centres were gearing up for Autumn sowing season and its was business as usual.

"Like everyone, we are dealing with a very challenging and unprecedented set of circumstances that are changing by the day," he said.

"That said and done, food production is an essential service and our commitment to keeping our customers going is absolute.

"We will comply with every Federal and State government directive to constrain the spread of COVID-19 and to protect the safety of our staff, our customers and the wider community."

Mr Wilson said it was important for farmers and contractors to know the service and parts functions of each dealership would remain open.

"All parts enquiries or orders should be placed by phone or email," he said.

"We ask that customers do not enter the building.

"Upon arrival, our staff will load your order into your vehicle or leave it at a designated pick-up spot.

"Likewise, our service technicians will continue to service machinery in dealerships and on farm.

"They will maintain the four square metre distance rule when working in the workshop and work in isolation on-farm.

"They will also sanitise their working area upon the completion of each job.

"Wherever possible, sales and administration staff will work offsite but will be contactable by phone or email during business hours.

"Sales staff will adhere to strict social distancing in those situations where closer interaction is required, such as product demonstration, training or delivery."

Mr Wilson said Landpower had ample stock of new and used machinery on hand to meet their requirements throughout the winter crop growing season, so was not reliant on overseas production at this time.

"Claas has temporarily suspended production at some of its German and French plants until mid-April as a means of safeguarding the health of its employees," he said.

"We expect that our other suppliers will adopt similar measures in the near future.

"At this stage, we do not expect any significant interruption to supply of forward-ordered stock.

"It is possible there may be isolated delays later in the year, but we will deal with these on a case-by-case basis if and when we need to.

"In the meantime, we have ample stocks of new and used machinery which will be sufficient to meet forecast demand this season.

"We will also share stock within our network to find the best solution for our customers in the most timely manner possible."

Mr Wilson said he expected no interruption to the availability of parts.

"Each dealership holds a large inventory of parts and is supported by our regional warehouses in Melbourne and Christchurch," he said.

"Our national inventory is replenished on a regular weekly, monthly and yearly basis and we are working closely with our suppliers and freight forwarders to ensure this is maintained."

The story Gearing up for sowing first appeared on Farm Online.

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